![]() ![]() In order to solve this issue, and see if this is actually the problem, you might want to temporarily remove your antivirus or firewall. ![]() Your antivirus software or firewall can often interfere with your Internet connection and cause your printer to not function properly. Restart your device for the process to complete.Finally, you will see confirmation that the uninstall is complete.Next, click OK and then press on Yes in the following window. ![]()
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